There are various manifestations of a negative attitude in the workplace. For example, an employee with a negative attitude may be unusually lazy, tardy, rude, or engage in any other activity that may lower the overall morale of employees in the workplace. Negative attitudes may arise due to personal problems. For example, an employee’s difficulties in the home may spill over to the workplace and that will drastically alter their behavior in the particular work day. Negative attitudes can also be as a result of workplace problems such as retrenchment, pay decreases, non-payment of salaries, etc. A negative attitude can affect one’s day significantly as outlined below.
Since a bad attitude is contagious, other workers may catch on and the workplace atmosphere will be spoilt. A single person’s bad attitude has a huge effect on the operation of the business. For instance, if an employee begins complaining, the discontent may spread to other employees. The workplace atmosphere can be quickly ruined if the employees are dealing with a cranky manager or supervisor.
A negative attitude lowers job productivity. It has been proven that people’s attitudes directly impact their job performance, creativity, teamwork, decision-making, negotiations and turnover. The other employees may also become apathetic and despondent in case of a sully manager. Mistakes will occur more often and the output will definitely be low.
Clients and customers will receive poor service and that may affect the business’ reputation. If customers encounter negative attitudes from the business’ employees, they might never come back again. Customers often don’t want to deal with rude or cranky employees. Employee apathy will definitely result in blown project deadlines and non-fulfillment of orders. If you are in a position of authority, monitoring the performance of employees who are usually in direct contact with customers may head off some difficulties. However, the more reasonable and lasting solution to the problem is to address the underlying cause of the stress if it results from the workplace.